The Netflix Preferred Vendor (NPV) program represents elite media fulfillment companies throughout the world. The Media Engineering & Partnerships (MEP) team at Netflix has developed a rigorous and challenging certification program for media processing labs and subtitle and closed captioning companies. After meeting strict standards ranging from technical abilities to customer service and security measures, top vendors are badged as "NPVs". Netflix strongly encourages content is both prepared and QC'd through NPVs. Excellence is demanded to remain in the program and is routinely measured through various key performance indicators. The MEP team invests heavily in the NPV program through dedicated engineering support and programs like Netflix Shadow Days. The quality of assets on the Netflix service are a testament to the success of the Netflix Preferred Vendor program.